These terms explain the conditions that apply when you use the OneRetail Alliance website, submit a form or review our online resources.
These Terms of Service govern your access to and use of the OneRetail Alliance website, available at oneretailalliance.com, and any related content, forms or online resources provided by ORA.
By using this website, contacting us or submitting a form, you agree to these Terms of Service. If you do not agree, you should not use this website.
OneRetail Alliance, also referred to as ORA, helps retailers, Shopify agencies and commerce partners plan, deploy and operate Shopify POS and Unified Commerce across Asia-Pacific.
Information on this website is provided for general business and informational purposes. It does not create a client, advisory, partnership or agency relationship unless separately agreed in writing.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of ORA or any third party.
You must not misuse the website, attempt to gain unauthorised access, interfere with site security, submit malicious code, scrape content at scale or use the site in a way that could damage, disable or impair its operation.
The content on this website is provided for general information only. While we aim to keep information accurate and useful, we do not guarantee that all content is complete, current or error-free.
ORA may update, remove or change website content, services, descriptions, pages or availability at any time without notice.
Descriptions of ORA Advisory, ORA Delivery, ORA Managed Services, ORA Products, readiness calls, audits, architecture blueprints and accelerators are summaries only.
Any paid service, project, advisory engagement, implementation support, managed service or product access will be governed by a separate written agreement, statement of work, proposal, order form or other commercial document agreed between ORA and the client.
If there is a conflict between these website Terms of Service and a signed agreement with ORA, the signed agreement will apply to the extent of the conflict.
Any pricing, timelines or commercial information provided through the website, in a readiness call or in early discussions is indicative only unless confirmed in a signed agreement.
Fees, payment terms, taxes, expenses, cancellation terms, deliverables and service scope will be set out in the applicable proposal, statement of work, order form or agreement.
All website content, branding, text, graphics, layouts, service names, frameworks and other materials are owned by ORA or its licensors unless otherwise stated.
You may view and use website content for internal business evaluation purposes. You must not copy, reproduce, modify, distribute, sell, publish or exploit any content without prior written permission from ORA.
Shopify and other third-party names, logos or trademarks mentioned on this website belong to their respective owners. ORA is not claiming ownership of third-party trademarks.
ORA works with Shopify and may refer to other third-party platforms, apps, systems, marketplaces, logistics providers, integration tools or commerce technologies.
References to third-party platforms are provided for informational purposes and do not imply endorsement, control or responsibility for those third-party services.
Our website may contain links to external websites. ORA is not responsible for the content, privacy practices, availability or accuracy of external websites.
Website content, readiness discussions and general materials do not constitute legal, tax, accounting, financial or regulatory advice.
You should seek appropriate professional advice before making decisions that may affect legal compliance, tax obligations, accounting treatment, financial reporting or regulated business activities.
Our handling of personal information is described in our Privacy Policy.
The website may use cookies and similar technologies. Where required, cookie choices may be managed through Shopify customer privacy tools, our cookie banner or browser settings.
The website is provided on an “as is” and “as available” basis. ORA does not guarantee that the website will be uninterrupted, secure, error-free or available at all times.
To the maximum extent permitted by law, ORA disclaims warranties of merchantability, fitness for a particular purpose, non-infringement and any warranties arising from course of dealing or usage of trade.
To the maximum extent permitted by law, ORA will not be liable for indirect, incidental, special, consequential, punitive or exemplary damages arising out of or related to your use of the website.
This includes, without limitation, loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption or loss of business opportunity.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
ORA may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Terms of Service.
These Terms of Service should be interpreted according to the governing law specified in ORA’s applicable client agreement, where one exists.
For general website use, ORA should specify the appropriate governing law and jurisdiction based on its legal entity, place of incorporation and operating structure.
If you have questions about these Terms of Service, please contact ORA through the contact form on oneretailalliance.com.
This Terms of Service page is a practical website draft. ORA should have it reviewed by a qualified legal advisor and should add its legal entity name, registered address, governing law and jurisdiction before publication.
Client services, delivery work, advisory support, managed services and accelerators should be governed by a separate written agreement or statement of work.
